Five9 Power Dialer
Five9 is a fully-featured call center system, offering both inbound and outbound calls with their single-line dialer and CRM services. They offer a variety of features, including Scripts, Voicemail Drop, Call recording, and SMS Messaging. The software dials based on the number of active agents running the platform, so if you have three agents making calls the system will be making three calls simultaneously in a round-robin kind of system. The system can also be set up for Predictive dialing as well as Progressive or Preview Dialing.
Their prices are very based on the number of active users as well as what features you want, starting at $150 Per Month Per Agent with an agent minimum of three. The price can fluctuate based on the number of additional features you wish to use, and there is a .01 cent per minute cost for outbound dialing on top of your monthly fee. Five9 also integrates with some CRM’s including SalesForce, Zendesk, and Oracle so you can keep your existing CRM (if on the list) or you can use theirs.
Overall, if you are looking for a good call center system with lots of features, Five9 Power Dialer would work well for you.
ProspectBoss
Prospect Boss offers a wide range of sales tools to all sales professionals, including those from the real estate, insurance, and auto industries. They provide CRM Dialer, data resources, and other dialer tools.
CRM Dialer:
The CRM Dialer is Prospect Boss’s multi-line dialer. Customers have the option to choose from 1, 3, or 4 line dialers. Some of the most popular features of the dialer include:
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- Call Recording
- Call Tracking
- Hot List
- Built-in Email System
- Video recorder for Emails and MMS
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- Real Estate AI
- Video Calling
- Facebook Leads Push
- Round Robin
- SMS Marketing
- Email Marketing
- Local Presence
- Call Analytics/Reporting
- Manager Call Monitoring, Whisper, & Barge
- On-Screen Script with Dynamic Call Scripts
- Call Transfer (Internal and External)
- WebRTC and Click-to-Call
The pricing for dialers ranges from $79 per month to $129 per month, with no contracts. **Some features are add-ons and may cost extra.
To view more features about the CRM Dialer, click here.
Data Resources:
Prospect Boss offers a wide range of data products including, consumer, business, mobile and Canadian. An added feature to the consumer data allows customers to also scrub search and their own leads against the DNC. Pricing for the data products ranges from $79 per month to $179 per month, with no contracts.
To view more features about the data products, click here.
Prospect Boss also offers a more real estate focused data product called AgentCircleProspecting. This allows real estate agents to search data based on mile radius. Agents can easily promote their Just Listed, Just Sold, and Open Houses with more data. Pricing is simple at just $38 per month, with no contract.
To view more features about AgentCircleProspecting, click here.
Other Dialer Products:
RinglessMessages is a voicemail drop system that allows customers to promote simple messages without bothering recipients. It is offered as both monthly and pay-as-you-go for more customized usage so anyone can use it when needed.
To learn more about RinglessMessages, click here.
