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Stop Being So Darn Polite

The other day I was speaking with the Vice President of a large company and we were discussing the good, the bad, and the ugly of sales and selling. When I broached the topic of prospecting calls he shook his head and expressed his frustration. custom essay “I can...

5 Tips for Coping with Cranky Customers

Unreasonable customers are always a pain, but they’re especially prevalent and stressful during the holiday shopping rush. Just ask Anton Skorucak, founder and CEO of xUmp.com, an online retailer of scientific educational supplies, toys and gifts. The company...