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ProspectBoss Connectivity Intelligence

Are Your Sales Calls Being Blocked Before They Ring?

Find out why your outbound calls are failing, estimate the conversations and revenue you may be losing, and get a practical plan to improve answer rates.

10-minute assessment Instant connect-rate analysis Actionable recommendations
The old question
“How many calls are you making?”
The question that matters
“How much revenue are you losing because your calls are not connecting?”
The Real Problem

More dials do not automatically create more conversations.

The ProspectBoss Call Connectivity Audit™ analyzes the infrastructure and behaviors behind your outbound calling performance, then identifies where answer rates are being lost.

Spam Likely issues Poor DID reputation Carrier filtering Low answer rates Dialing strategy Caller ID practices Number aging Compliance risks
Free Interactive Calculator

Calculate Your Call Connectivity Gap

Enter your current monthly performance. Your results update instantly.

Your Call Data

Use recent 30-day totals for the clearest estimate.

Enter a percentage, e.g. 10
Audit summary copied.

Instant Audit Snapshot

Target benchmark: 10% healthy connect rate

Needs Improvement
8.0%
Connect Rate
0%5%10%15%+
Additional Conversations +1,000 At a 10% healthy connect rate
Est. Revenue Opportunity $250,000 Directional estimate, not a guarantee
Calls per DID / Workday 152 Based on 22 calling days / month
Suggested DID Pool 57 At approximately 40 calls / DID / day

Priority Recommendation

Reduce dialing volume per DID and review number reputation before increasing total call volume.

This calculator provides a directional business estimate. A full audit should verify carrier registration, number reputation, STIR/SHAKEN attestation, call patterns, and compliance requirements.

Know Your Benchmark

What does your connect rate say?

Connect Rate = Connected Calls ÷ Total Calls. For example, 4,000 conversations from 50,000 calls equals an 8% connect rate.

Below 5%Urgent reputation or strategy issues may be limiting performance.
5–9.9%There is meaningful room to improve answer rates.
10–14.9%Your outbound connectivity is in a healthy range.
15%+Your current connect rate is performing at an excellent level.
The Audit Process

Five steps from missed calls to a clear action plan.

We look beyond raw call volume to understand how your numbers, carriers, dialing patterns, and team practices work together.

01

Collect Audit Data

Document your company, dialer, CRM, call volume, DIDs, team size, and performance metrics.

  • Monthly outbound volume
  • Connected calls and talk time
  • Appointments and leads contacted
02

Audit Number Reputation

Score each outbound number against the factors that influence carrier treatment and answer rates.

  • Carrier registration
  • Spam and robocall labeling
  • Attestation and number age
03

Review Dialing Behavior

Measure volume per DID, warm-up practices, dialing method, rotation, abandonment, and list quality.

  • Daily call patterns
  • DID rotation
  • Warm-up history
04

Create Your Report

Receive a branded scorecard with an executive summary and category-by-category breakdown.

  • Overall connectivity score
  • Estimated conversation gap
  • Priority actions
05

Build the Improvement Plan

Turn the findings into a practical DID, registration, warm-up, and dialing strategy.

  • Recommended DID pool
  • Volume guidance
  • Monitoring plan

Example Audit Score

62/100
Number Reputation55
Carrier Compliance70
Dialing Strategy60
DID Management45
Connect Rate65
Clear Recommendations

Know exactly what to fix first.

Your audit translates connectivity data into prioritized actions your sales and operations teams can implement.

1
Replace unhealthy DIDsRetire numbers with persistent carrier or spam flags.
2
Register every outbound numberImprove caller identity consistency across reputation providers.
3
Reduce volume per DIDSpread calling activity across a properly managed number pool.
4
Separate inbound and outbound numbersProtect critical customer-facing lines from outbound reputation risk.
5
Use a four-week warm-up processIncrease new-number volume gradually before full production use.
What We Score

A complete view of DID health and dialing behavior.

DID Reputation Score — 100 Points
Carrier registration: Free Caller Registry, Hiya, First Orion, TNS20 pts
STIR/SHAKEN attestation and carrier origination quality20 pts
Spam Likely status, robocall labels, and carrier flags30 pts
Calls per day, duration, answer rate, and abandonment15 pts
Number age and warm-up history15 pts
Dialing Practice Review
Single-line dialingPositive
Two- or three-line dialingRisk
Using the same number all dayRisk
Managed DID rotationPositive
Local presence dialingMixed
Calling purchased cold listsRisk
From Audit to Action

Your Recommended ProspectBoss Plan

Based on your call volume, team size, DID pool, and connect rate, ProspectBoss can recommend the infrastructure and monitoring needed to improve outbound performance.

Sales Reps8
Monthly Calls120,000
Current DIDs15
Connect Rate4%
RecommendedProspectBoss Scale — managed DIDs, warm-up, monitoring, and reputation management

Stop losing conversations before the phone ever rings.

Run the free calculator now, then schedule a ProspectBoss demo to turn the results into a healthier outbound calling strategy.