Stir Shaken’s Impact on Call Center Operations

In the realm of telecommunications, Stir Shaken has emerged as a pivotal framework aimed at authenticating caller IDs and combating fraudulent calls. Its influence extends beyond mere caller ID verification, significantly impacting call center operations. Exploring Stir Shaken’s impact on call center operations reveals the transformative effects it introduces within these vital hubs of communication. … Continue reading Stir Shaken’s Impact on Call Center Operations